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dol owcp doctors Kansas City MO

Top 10 Reasons CA-1 Claims Get Denied and How to Avoid Them

Filing a CA-1 claim for a traumatic injury as a federal employee can be a daunting process, especially when dealing with the complexities of the Office of Workers’ Compensation Programs (OWCP). Unfortunately, many claims are denied due to various reasons, leaving injured employees frustrated and without the support they need. At Restore Muscle and Joint, we specialize in helping federal employees navigate this process. Our advanced training with Federal Injury Centers makes us the only orthopedic clinic in Kansas City equipped to handle these claims effectively. With a 98% acceptance rate, we can guide you through every step, even if your first attempt was denied.

1. Incomplete or Incorrect Paperwork
One of the most common reasons for CA-1 claim denials is incomplete or incorrectly filled out paperwork. Even minor mistakes can result in a denial. Ensure all sections of the form are completed accurately, and double-check for any errors.

2. Lack of Detailed Medical Evidence
OWCP requires detailed medical documentation to support your claim. This includes a thorough medical report from your physician that clearly outlines the injury, its severity, and how it is work-related. At Restore Muscle and Joint, our team ensures that all necessary medical evidence is meticulously documented and submitted.

3. Delayed Reporting of Injury
Timely reporting is crucial. If you delay reporting your injury, it can cast doubt on the legitimacy of your claim. Report your injury to your supervisor immediately and file your CA-1 claim as soon as possible.

4. Inadequate Narrative Report
A weak narrative report from your physician can lead to denial. The report must include a clear connection between the injury and your job duties. Our physicians are trained by Federal Injury Centers to provide comprehensive narrative reports that meet OWCP standards.

5. Insufficient Witness Statements
Witness statements can significantly strengthen your claim. If there were witnesses to your injury, ensure they provide detailed statements. Lack of witness support can weaken your claim.

6. Miscommunication with Supervisors
Sometimes, supervisors may provide inaccurate or incomplete information on their portion of the CA-1 form. Ensure your supervisor understands the circumstances of your injury and accurately completes their section.

7. Failure to Follow Medical Recommendations
OWCP expects you to follow all medical recommendations provided by your physician. Non-compliance can be a reason for denial. Adhere strictly to your treatment plan and keep all follow-up appointments.

8. Misunderstanding OWCP Guidelines
OWCP has specific guidelines that must be followed. Misunderstanding these guidelines can lead to mistakes in the filing process. At Restore Muscle and Joint, our team is thoroughly trained in OWCP procedures to avoid such pitfalls.

9. Incomplete or Missing Documentation
Ensure all required documentation is included with your claim. Missing documents can lead to delays or denials. Our clinic helps you gather and organize all necessary paperwork to submit a complete claim.

10. Prior Denial History
If you have a history of denied claims, it can impact future claims. However, a previous denial does not mean your current claim will be denied. Our experts can review past denials and address any issues to strengthen your new claim.

 How Restore Muscle and Joint Can Help

At Restore Muscle and Joint, we pride ourselves on our advanced training with Federal Injury Centers, making us uniquely qualified to assist with CA-1 claims. We understand the intricacies of the OWCP process and have a 98% acceptance rate for CA-1 claims. The remaining 2% are typically pending further documentation or review.

 Navigating Denied Claims

If your CA-1 claim was denied, it is not the end. We can help you navigate the appeal process, correct any mistakes, and provide additional documentation to support your claim. Our comprehensive approach includes:

– Detailed Review: We review your denied claim to identify the reasons for denial.
– Expert Guidance: Our team provides step-by-step guidance on how to address the denial and strengthen your case.
– Medical Support: Our physicians offer detailed medical reports and narrative statements to support your appeal.
– Follow-Up: We assist with follow-up communications and documentation submissions to ensure your appeal is processed efficiently.


Filing a CA-1 claim can be complex, but understanding the common reasons for denials and seeking expert assistance can significantly improve your chances of success. At Restore Muscle and Joint, we are committed to helping federal employees in Kansas City navigate the OWCP process with ease. Whether you are filing a new claim or appealing a denial, our team is here to support you every step of the way.

For more information or to schedule an appointment, visit Restore Muscle and Joint. Let us help you get the support and compensation you deserve.